Privacy Policy

Last updated: Jan 2, 2026 10:58 AM

We value your privacy very highly. Please read this Privacy Policy carefully before using the https://www.healingandpsychiatry.com/ Website (the "Website") operated by Flagstaff Ketamine & TMS, a(n) Limited Liability Company formed in California, United States ("us," "we," "our") as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, submit forms, or communicate with us via SMS, phone, or other electronic means.

What information we collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and other contact details you voluntarily provide through website forms, SMS opt-ins, or direct communication.

Health-Related Information: Information you choose to share related to mental health services or inquiries. This information is handled with confidentiality and care.

SMS Communication Data: Mobile phone number, message content, timestamps, and opt-in/opt-out status.

Technical Data: IP address, browser type, device information, and usage data collected via cookies or analytics tools.

How we may use your information

We may use the information that you provide us for the following:

  • Respond to inquiries and provide requested services

  • Communicate appointment reminders, service information, and support messages

  • Send SMS messages only to users who have explicitly opted in

  • Improve website functionality and service quality

  • Comply with legal and regulatory obligations

SMS Communications & Consent

By providing your mobile phone number and opting in, you consent to receive SMS messages from Mental Health Solutions related to:

Service inquiries

Appointment reminders

Follow-ups and support messages

Relevant mental health service information

Message frequency may vary.
Message and data rates may apply.

You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us using the information below.

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies and may use cookies for reasons including, but not limited to:

  • Analyzing our Website traffic;

  • Analyzing your interactions with advertisements;

  • Identifying if you are signed in to the Website;

  • Testing content on the Website;

  • Storing information about your preferences;

  • Recognizing when you return to the Website.

Most web browsers automatically accept cookies. However, you can modify your browser settings to decline cookies, if you prefer. This setting may prevent you from taking full advantage of the Website.

Mobile Information Sharing

We do not sell, rent, or share mobile phone numbers or SMS opt-in data with third parties or affiliates for marketing or promotional purposes.

All SMS consent and data are used solely for communication between you and Mental Health Solutions and are not share

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. While no system is 100% secure, we strive to protect your data using industry-standard practices.

Cookies & Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience and analyze website performance. You may disable cookies through your browser settings if you choose.

Third-Party Services

We may use trusted third-party service providers to support website hosting, analytics, or SMS delivery. These providers are permitted to use your information only as necessary to perform services on our behalf and are required to maintain confidentiality.

Age Restriction

Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from individuals under 18.

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website or application.

Your Privacy Rights

You may request to:

Access, update, or correct your personal information

Withdraw SMS consent at any time

Request deletion of your data, subject to legal obligations

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Flagstaff Ketamine & TMS
📧 Email: [email protected]
📞 Phone: (928) 863-4692